check here:- http://www.mcse.ms/message349955.html check point:- 'When the problem occurs, press Shift +F10 to bring up the command prompt. Then type taskmgr.exe in the DOS window and press Enter. The Task Manager should be started. If not, try to press C+Shift+ESC. In the Task Manager program, select the error messsage window in the application list and click "End Task". In the process list, terminate the unregmp2.exe program. Exit the DOS prompt window and resume the installation process.' regards,